Refund Policy

Refund Policy Terms:

Refund eligibility:

• Returns must be made within 60 days.

• Items must be unused, clean, and in original packaging.

• Personalized products are excluded from returns.

Refund process:

• Contact our customer support at contact@mon-flotty.com

• You’ll receive a return label and instructions.

• After receiving and checking your return, your refund will be processed within 5–10 business days.

Damaged or faulty items:

• If you receive a defective product, please send photos to our support team. We’ll arrange a replacement or refund immediately.